Policies

Privacy policy

This privacy policy explains how The Starting Gate at GreatHorse (“The Starting Gate,” “we,” “us,” or “our”) collects, uses, and protects information provided when this website is used. The Starting Gate is committed to safeguarding privacy and using personal information only as described in this statement.


We may update this policy periodically by posting a new version on this page. Please check this page from time to time to review any changes.


What we may collect

  • Name
  • Contact information (including email address and phone number)
  • Demographic information (such as postcode, preferences, and interests)
  • Other information relevant to our event services


How we use information
We use the information to understand needs and provide better service, including to:

  • Maintain internal records
  • Improve products, services, and website functionality
  • Send periodic emails about new products, special offers, or other information we believe may be of interest, using the email address provided
  • Contact individuals for market research purposes by email, phone, or mail
  • Customize the website according to user interests
  • Share information with select third‑party partners for marketing or promotional purposes
    We do not sell personal information.


Security
We are committed to keeping information secure and use appropriate physical, electronic, and managerial procedures to safeguard information collected online and to prevent unauthorized access or disclosure.


Cookies
Cookies are small files placed on a device with consent. They help analyze web traffic or recognize when a particular site is visited. Cookies allow web applications to tailor operations to individual preferences.

  • We use traffic log cookies to identify which pages are used, helping improve the website for customer needs.
  • We use this information for statistical analysis.
  • Cookies do not give us access to a computer or to any information beyond what is voluntarily shared.


Cookie choices
Most web browsers automatically accept cookies, but browser settings can usually be modified to decline cookies. Declining cookies may limit use of certain website features.


Links to other websites
This website may include links to other sites. Once such links are used to leave our site, we do not control the other website and are not responsible for the protection and privacy of any information provided on those sites. Review the applicable privacy policy of each site visited.


Controlling personal information
Individuals may choose to restrict the collection or use of personal information in the following ways:

  • If previously agreeing to the use of personal information for direct marketing purposes, preferences may be changed at any time by writing or emailing us.


We will not sell, distribute, or lease personal information to third parties unless permission has been provided or we are required by law to do so. We may send promotional information about third parties if instructed to do so.


Access and correction
Individuals may request details of personal information we hold. Requests should be addressed to:
The Starting Gate at GreatHorse
128 Hampden Road
Hampden, MA 01036


If any information held is incorrect or incomplete, please contact us at the above address. We will promptly correct any information found to be inaccurate.